Dear Todd, Loren and Darren,

The purpose of this letter is to thank you both and particularly your staff, and to let you know how much I appreciated the level of service everyone has provided me prior to my procedure and the post-care phase. As I reflect upon the last 10 years of pondering the idea of hair restoration, it is crystal clear to me that I couldn't have made a better decision in choosing the PAI Medical Group and especially the professional, caring and dedicated staff here in Indianapolis. I too wish to recognize Dr. Shannon for his professionalism and his expertise in hair restoration, and his entire surgical staff, they all were nothing short of wonderful.

I particularly wish to thank you Darren for your professionalism, kindness and your willingness to work extremely hard and for going the extra mile in making this procedure a reality for me and one of the most enjoyable experiences I could ask for or expected. In short, you and your staff have exceeded all of my expectations and more! I know it was stated by your staff members after the completion of my procedure that they considered me a "model patient", and I'm flattered, but in reality I could not have been this so called "model patient" with a model PAI staff. I also wish to extend a special thank you to Melissa Sumner for her professionalism, caring attitude and her charming and witty personality, and too, for having a hand shake that exemplifies character.

In closing, it is an understatement just to say that I appreciated the level of care and service I have received from everyone at PAI, my gratitude goes far beyond words alone, and I give PAI Medical Group and staff the highest accolades, and I would not hesitate to recommend PAI Medical Group to family, friends, and business associates for their hair restoration needs. Again, my sincere and heart-felt appreciation to PAI Medical Group and staff!

Sincerely,

Lee J. Bryant